When top managers perform well, but not on strategy

The strategy has been developed and the priorities are clear. Leaders are busy with meetings, decisions and results. But those results are operational. Strategic tasks keep being postponed, quarter after quarter.

This is not a question of discipline or motivation “in a vacuum.” People work toward what they are paid for. If the reward system is tied to operational metrics, top managers will stay focused on day-to-day operations. Always. Even when strategy matters and everyone understands that.

A strategy-oriented reward system is not a bonus “for effort.” It is a mechanism that shapes the team’s behaviour and makes strategy execution a personal priority for every leader.

Signs that the reward system is not working for strategy

The strategy has been approved, but the top team’s strategic tasks are moving slowly because day-to-day operations always win.

Each leader is focused on their own function and metrics, while shared strategic priorities remain somewhere on the side.

Major changes are ahead, and they need to become a real priority for every leader rather than remain a declaration.

Top managers compete for resources instead of supporting each other’s decisions, and the reward system pushes them in that direction.

The current motivation system was designed for different priorities and has not been reviewed against the current strategy for a long time.

A new organisational structure has been designed, but people continue to work by the old rules.

The bonus system encourages local efficiency instead of a shared result.

The more strongly individual functions are rewarded in isolation, the harder it becomes for them to work together.


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What is the core principle?

We create a reward system that motivates leaders not only to achieve their own results, but also to execute the company’s strategy together.

Most reward systems are built around leaders’ individual KPIs. This works well for operational management, but does little to support strategy execution. Each leader seeks to improve their own function’s performance, while the company’s overall result remains outside anyone’s personal accountability.

We change this logic. Alongside individual metrics, part of each leader’s reward is tied to shared strategic results and the success of cross-functional initiatives.

As a result, leaders benefit not only from achieving their own goals, but also from helping colleagues execute the company’s strategy. People naturally focus most on what their reward depends on.

Project stages

Stage 1: Analysing the company’s goals and current reward system

The first stage focuses on analysing the company’s operational and strategic goals, as well as the management team’s current reward system. We assess what behaviour the existing system encourages today and how well it supports the business’s strategic priorities.

We pay particular attention to misalignment between company goals, performance metrics and reward principles. This is often why leaders achieve their individual targets while the company’s strategy progresses much more slowly than it could.

Stage 2: Analysing and redesigning the non-financial reward system

Financial reward is only one part of what motivates leaders. At this stage, we analyse the non-financial factors that affect the management team’s engagement: authority and autonomy, participation in decision-making, recognition, professional development opportunities, the quality of collaboration within the team, and other elements of the management environment. We determine which factors support the behaviour the company needs and which ones discourage initiative, cooperation and accountability for shared results.

Stage 3: Building a system of reward pools

At this stage, we identify the company’s most important operational and strategic goals — the goals with the greatest impact on its development. A separate reward pool is created around each goal, bringing together the leaders who genuinely influence the result.

For each pool, we define how it is formed, when it becomes available, the conditions for payment, and the criteria for leaders’ participation. Each participant’s share is calculated according to their actual influence on the final result.

Because different goals require different leaders, one management team member may participate in several pools at the same time. The participants in each pool are determined by their real contribution to the goal, not simply by job title.

Stage 4: Launching and fine-tuning the reward system

Once designed, the new reward system begins operating in the company’s day-to-day reality. We support the launch, help the management team understand the new principles, answer questions and review the first results.

After the initial cycles, individual parameters can be adjusted when needed without changing the system’s core principles. Our task is not simply to launch a new reward model, but to make it clear, fair and genuinely supportive of strategy execution.

Why the system is accepted and works

A reward system works only when it supports the interests of both the business and the management team. Our task is to create a model in which achieving the company’s strategic goals benefits both the company and its leaders.

That is why we do not design the system behind closed doors. We build it together with the management team, drawing on the leaders’ experience and expertise. This helps account for the realities of the business, identify potential contradictions early, and build trust in the new system.

As a result, the company receives more than a new reward model. It receives a system that leaders understand, consider fair, and see as a natural part of how the company is managed.

What changes after the project

A motivation system where every leader has a personal incentive to move strategic tasks forward, not only operational metrics.

The top team starts working toward a shared result: the model makes cooperation beneficial and competition for resources unhelpful.

Strategic priorities stop losing to day-to-day operational demands because they are built into the reward logic.

A transparent system the team can understand: every leader knows what they receive a bonus for, how it is calculated, and how their actions connect to company results.

Every day, the reward system encourages the decisions and actions leaders need to take for the company to achieve its long-term strategic goals.

Rewards focus the management team’s attention on the key constraints, strategic initiatives and results that shape the company’s development.

Project Expert

Iryna Sotnikava

Iryna Sotnikava

Co-Founder of A.maze.S

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Tell us about your situation. We will discuss what should be reviewed and how to structure the project.

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